Legal

Privacy Policy.

Last updated: 10 Nov 2024

This Privacy Policy explains how AVGEROS CHRISTOS ("we", "us", or "our") collects, uses, and protects your information when you use our mobile applications (each, an "App", and together, the "Apps").

It applies to all of our mobile applications regardless of the platform you download them from. By using any of our Apps, you agree to the practices described here. If you do not agree, please do not use the Apps.

We designed this policy to be plain and honest. We collect the minimum we need to make the Apps work well, and we do not sell your personal information.

01 Information We Collect

Location data

Some of our Apps use your device location to provide their core features, such as showing nearby results, calculating routes and distances, or displaying your position on a map. Depending on the App and the permissions you grant, this may include precise (GPS-level) or approximate location.

We only access location when you have granted the relevant permission through your device settings. You can change or revoke this permission at any time in your device's system settings. If you revoke it, location-dependent features may stop working or become limited.

Where an App accesses location while running in the background, we tell you clearly at the point we ask for permission, and we do so only to support a feature you have chosen to use.

Analytics and crash data

We collect diagnostic and usage information to understand how the Apps perform, to fix bugs, and to improve them. This may include:

  • Device and technical information, such as device model, operating system version, language, and time zone.
  • App usage information, such as which screens or features are used and how often, and general interaction events.
  • Crash reports and performance logs, which may include the state of the App at the time of an error and a device identifier.

This information is used in aggregate wherever possible and is not used to build advertising profiles.

Information you give us directly

If you contact us for support or otherwise reach out to us, we receive the information you choose to provide, such as your email address and the contents of your message. We use this to respond to you and keep a record of the request.

02 How We Use Your Information

We use the information described above to:

  • Provide, operate, and maintain the Apps and their features.
  • Deliver location-based functionality that you have enabled.
  • Diagnose problems, monitor stability, and improve performance and reliability.
  • Understand how the Apps are used so we can make them better.
  • Respond to your support requests and communicate with you about the Apps.
  • Detect, prevent, and address technical issues, fraud, or misuse.
  • Comply with legal obligations and enforce our terms.

04 Sharing and Third-Party Services

We do not sell your personal information. We share data only in the limited situations below.

Service providers

We use trusted third-party providers to help us run the Apps, including analytics and crash-reporting services, mapping and location providers, and hosting and infrastructure providers. These providers process data only on our instructions and only to perform services for us. Each maintains its own privacy practices, and we encourage you to review them.

Legal and safety

We may disclose information if required to do so by law, or if we believe in good faith that disclosure is necessary to comply with a legal obligation, protect our rights or property, prevent fraud or abuse, or protect the safety of any person.

Business transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and of any choices you may have.

05 Data Retention

We keep information only for as long as necessary for the purposes described in this policy. Crash and diagnostic data is typically retained for a limited period sufficient to identify and fix issues, after which it is deleted or anonymized. Support correspondence is kept for as long as needed to handle your request and maintain reasonable records. When data is no longer needed, we delete or anonymize it.

06 International Data Transfers

We and our service providers may process your information in countries other than the one you live in. Where we transfer personal data out of the EEA or the UK, we rely on appropriate safeguards, such as the European Commission's Standard Contractual Clauses, to ensure your data receives an adequate level of protection.

07 Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration, including encryption in transit and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your data using industry-standard practices.

08 Your Rights (EEA and UK)

If you are in the EEA or the UK, you have the following rights over your personal data:

AccessGet a copy of the data we hold about you.
RectificationCorrect data that is inaccurate or incomplete.
ErasureAsk us to delete your data in certain cases.
RestrictionLimit how we process your data.
PortabilityReceive your data in a portable format.
ObjectionObject to processing based on legitimate interests.
Withdraw consentWithdraw consent at any time, without affecting prior processing.
ComplainLodge a complaint with a supervisory authority.

To exercise any of these rights, contact us using the details below. You also have the right to lodge a complaint with your local data protection authority. In Greece, this is the Hellenic Data Protection Authority (HDPA / Aρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα).

09 Your Rights (California)

If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) gives you specific rights regarding your personal information.

Categories we collect

In the past twelve months, we may have collected the following categories of personal information: identifiers and device identifiers, internet or other network activity (such as usage and diagnostic data), and geolocation data. Precise geolocation is treated as sensitive personal information.

Your rights

  • Right to know what personal information we collect, use, and disclose.
  • Right to delete personal information we have collected, subject to exceptions.
  • Right to correct inaccurate personal information.
  • Right to opt out of the sale or sharing of personal information.
  • Right to limit the use of sensitive personal information.
  • Right to non-discrimination for exercising your rights.
We do not sell or share your personal information as those terms are defined under California law, and we do not use sensitive personal information for purposes beyond providing the Apps. There is therefore nothing to opt out of, but you may still exercise your other rights.

To submit a request, contact us using the details below. You may use an authorized agent to make a request on your behalf. We will verify your request before acting on it and will not discriminate against you for exercising your rights.

10 Children's Privacy

Our Apps are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

11 Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice within the Apps. We encourage you to review this page periodically.

12 Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

AVGEROS CHRISTOS

Napoleontos Lampelet 68, 18541 Piraeus, Greece

Email: apps@dot360.io

Phone: +30 210 220 9684